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January 17, 2011

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Just gotta love it when customer service reps are not trained and only given a script and told to follow that darn, useless script to a tee.

@ Alyice - when I told the Tech guy he told me he gets complaints daily since they moved their customer service overseas.

Tech guy he told me he gets complaints daily since they moved their customer service overseas.

Information from real customer like this is very useful for every people.

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