May 20, 2006.
Ever get so mad that you think your head is going to explode, so every time this happens you say it to your three year old and you both laugh about the absurdity of it? You know, turn it into a little joke between the two of you? And then when your parents take your son to look at Christmas lights one night, he belts out, "IF I SEE ONE MORE CHRISTMAS LIGHT I THINK MY HEAD WILL EXPLODE!" Um, guess I over-used that line a bit much, and had to explain to my mom why I was so stressed (ouch!).
These days, the only time I say that is when I am at work....and everyone else has gone home. Things that are not finished, things done wrong, items not shipped, development not done...I could go on and on. And if one more person says to me, "Ya, but...." when I show them the error of their ways, I am POSITIVE my head will explode.
Part of being the boss means having to take the fall (yes we have addressed this before) or the blame. And sometimes, it even is my error. Like last week, everyone was running around (literally) trying to find all these order forms, they were on our sheet for processing, but the actual orders were gone. We looked everywhere, then I thought as a last ditch effort I would have to go home and see if I brought them home.........yep, you guessed it I screwed up. I had to come back to work with my tail between my legs and apologize upside down and backwards that it was me, I made a big mistake.
So, my point is I take hours or even days before putting anything in writing. I sit on it, I would like to say I have learned my lesson (email fight with an ex-sales channel that ended badly). I try to bring a calmness to the conversation and stay less emotional after finding an error. I also try to put myself in their shoes, try to remember what it was like to be the employee, part-time,a full-time college student with other stresses in their lives. And if all else fails, my husband will proof my email, bring me down a notch to realize we are all human, it is not the end of the world, and say, "no Jamie your head will NOT really explode".