March 23, 2006.
Starting a business is so glamorous and exciting. You get to be in charge! You get to make all the decisions, you can do what you want when you want to. Work or not work? These are all decisions that you get to make, and in the beginning it is exhilarating, no one telling YOU what to do.
Hiring an Employee
After awhile you can not do it all anymore. Any entrepreneur must, at some point, hire someone. Make sure this first hire is made very carefully. It is very easy to hire the first person that comes to the door, or first friend or relative that mentions in passing that they are interested in your business. Once you have hired this person and are able to let go of some of your power and work it can be a relief. Having someone to bounce ideas off of, someone to do the things you can't do well, or do not like - it's great, at first.
Then they screw up, and it's big. Your customer is mad.
The Fall Out
It can be hard, but you need to take the fall. Do not throw your employee under the bus. Being the business owner, being the one in charge - it's you, it's all you. You need to make it right and you need to be ready to step in and do whatever it takes.
I always try and remember this.....and realize most times I did not take the time to train them.